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MarketGrabber® Services
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Insert your Logo or site name, change site colors to match your logo and preferences, add your preferred fonts, Set default meta tags based upon your preference, Set preferred layout style, Add customer provided graphics or stock photos to the site header
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All the features of Basic branding plus: Wording/text changes, Delete fields/pages, Navigation changes, Add links such as Twitter, Facebook, SSL seal and weather
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All features of Enhanced Branding plus Custom Home Page Layout
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We offer optional hosting service for MarketGrabber® which includes our support for the hosting platform. We set up the hosting platform using a variety of hosting plans of different sizes to meet all customer needs.
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Professional installation on your servers.
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We understand that many customers have unique requirements or features that may not be found in standard off-the-shelf software packages. Our company, AlphaPlex, has been developing custom solutions for over seven years in a wide range of industries and applications. MarketGrabber® is built in a highly modular fashion using standard software engineering practices which makes it easy for us to customize the system to meet specific requirements.
Typical customizations might include:
•Database Modifications
•New Database Tables
•Functional Modifications
•New Functions
•Interfaces to Other Systems
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FREE Support for Customers Using Our Hosting Services
•If you use our hosting services, support is provided for FREE as long as you host with us.
•Phone support is available for 90 calendar days from the date your site is setup. Phone support is available Monday through Friday, 8am-5pm Mountain Time. During non-business hours you may send your support request on-line to us via the instructions provided to you with your account setup instructions.
•Online Support is provided after 90 days as long as you continue to host with us. You may send your support request on-line to us via the instructions provided to you in your account setup email.
•FREE Online support is available as long as you are using our hosting services
Support for Customers Using Other Hosting Services
•FREE Online Support - is provided for 90 days after your order is fulfilled. You may send your support request on-line to us via the instructions provided to you in your account setup email.
•Annual Support Service - An Annual Support Service may be purchased for $249 per year to provide you with support after the initial 90 days.
Priority Handling of Support Requests
•Support requests are handled on a priority basis to ensure the highest quality of service.
•We work to correct any operational or software problems as fast as possible and these requests receive top priority.
•We try to answer all non-emergency support questions within 1-3 business days after the question is received.
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